Information Technology Management

Sean Wilson has a strong background in information technology management. Including advanced data management skills. He's a digital native who speaks in plain English.

He's led multi-million dollar IT projects and budgets, a diverse set of skilled IT professionals, and complex multi-site IT operations, in senior roles for business and government.

As Chief Technology & Product Officer at BetterHR for over 10 years, he was responsible for company-wide IT, as well as the design and development of award-winning technology products (eg. cloud HR software, SaaS, mobile apps, contract wizard, letter wizard, etc). He ensured a systematic approach to IT operations and development, and ensured over 70 IT-related projects were completed effectively and efficiently. His contributions were recogised by numerous awards (eg. 5-Star HR Software Award,  issued by Human Resources Director · Jul 2021).

As the Founder and CEO of ITBIZ, he ran a successful IT company for years, and sold it for a profit. ITBIZ provided IT managed services for small to business clients.

In IT management roles for government, including over 7 years in senior management positions, he was responsible for IT operations and projects across large, complex environments. For example:

• Planning and executing several company-wide technology modernisation projects (Zonda, Venturely, BetterHR, government, Brian Adams Group, Sensis, HIA, etc).

• Database development projects for business, government and not-for-profit organisations.

• GIS implementation project for a large government authority, and several upgrades.

• Leading the Y2K Project for a large government authority.

• More projects

IT Strategy Skills:

He has strong skills in developing comprehensive IT strategies for aligning technology with business goals. To plan for future technology needs, budget for IT expenditures, and ensure that IT investments deliver maximum value.

IT Governance:

He has strong skills in IT governance to provide a framework for decision-making and accountability in IT management. To ensure that IT initiatives align with business objectives and comply with regulatory requirements.

IT Security:

He has strong skills in protecting IT assets from cyber threats. Through implementing security measures, monitoring for threats, and responding to incidents to safeguard an organisation’s data and systems.

IT Managed Services:

He has strong skills in leading managed IT services teams. Notably, as CEO at ITBIZ and Group COO at Venturely, where he ensured quality IT service delivery to hundreds of clients.

IT Systems & Applications:

• cloud IT

• CRMs (customer relationship management systems)

• CMS (content management systems)

• data management

• cybersecurity

• websites

• intranets

• mobile apps

• SaaS

• marketplaces

• GIS

• APIs

• iPaaS

• etc

Data Management:

He brings a strategic and outcomes-focused approach to data management, shaped by leadership roles across government, not-for-profit, and digital sectors. He has demonstrated a strong ability to align data governance, analytics, and digital tools with organisational priorities to improve decision-making, service delivery, and accountability.

Key strengths include:

• Strategic Data Leadership: Led enterprise-wide initiatives to enhance data quality, integrity, and governance, including the design and implementation of data strategies aligned with organisational goals (e.g., at Launch Housing and the Department of Education).

• Digital Transformation: Spearheaded the development and implementation of digital systems (such as case management platforms) that centralised data, streamlined workflows, and enabled real-time reporting, particularly in human services and legal contexts.

• Cross-Functional Integration: Effectively integrated data systems across departments and stakeholders, enabling better performance monitoring, service outcomes tracking, and risk management.

• Evidence-Based Decision Making: Championed the use of data and analytics to inform strategy, policy, and operational improvements, ensuring teams and executives could act on timely, accurate information.

• Ethical and Human-Centred Data Use: Advocated for responsible data practices, ensuring client privacy, community trust, and transparency, particularly in sensitive environments such as housing, family services, and education.