Information Technology Management

Sean Wilson has over two decades experience in information technology management.

He has led organisations through successive waves of technology change, from paper-based and largely manual operations through to fully digitised, cloud-enabled, and AI-augmented environments. His experience spans the full arc of modern enterprise technology evolution, with a consistent focus on translating technical change into commercial outcomes.

Across his career, he has overseen major transitions including the move from analog and paper workflows to early electronic systems; the adoption of personal computing, networked environments, and client–server models; the rise of internet-based platforms and enterprise software; and, more recently, the shift to cloud infrastructure, data-driven decision-making, and applied AI.

Rather than treating technology as an end in itself, he has been accountable for using these advancements to improve operating leverage, modernise legacy environments, manage risk and security, and enable scalable growth. This has required bridging legacy systems with emerging platforms, aligning technology roadmaps to strategy, and ensuring organisations extract measurable value from each generation of change.

He's held senior IT management roles across many industries. He's led multi-million dollar IT projects and budgets, a diverse set of skilled IT professionals, and complex multi-site IT operations. He's also managed product development and multiple end-to-end product builds (eg. SaaS).

His contributions have been recogised by numerous IT related awards.

IT Management Experience

As Chief Technology & Product Officer at BetterHR for over 10 years, he led company-wide IT, and product development including the design and development of award-winning HR technology products (eg. cloud HR software, SaaS, mobile apps, contract wizard, letter wizard, etc). He ensured a systematic approach to IT operations and development, and ensured over 70 IT-related projects were completed on time and within budget. He achieved major shareholding from his contributions. Successful exit in 2024.

As CEO at ITBIZ, he founded and expanded a successful IT company which provided managed IT services to SME's. He sold it for a profit in 2004.

As an IT Manager in government for over 7 years, he led organisation-wide IT operations.

Highlights

• Planning and executing several company-wide technology modernisation projects (Zonda, Venturely, BetterHR, Brian Adams Group, Sensis, HIA, government, etc).

• Database development projects for business, government and not-for-profit organisations.

• GIS implementation projects for large government authorities.

• Leading IT Risk Management Projects for large government authorities.

• More projects

IT Strategy Skills:

He has strong skills in developing comprehensive IT strategies for aligning technology with business goals. To plan for future technology needs, budget for IT expenditures, and ensure that IT investments deliver maximum value.

IT Governance:

He has strong skills in IT governance to provide a framework for decision-making and accountability in IT management. To ensure that IT initiatives align with business objectives and comply with regulatory requirements.

IT Security:

He has strong skills in protecting IT assets from cyber threats. Through implementing security measures, monitoring for threats, and responding to incidents to safeguard an organisation’s data and systems.

IT Managed Services:

He has strong skills in leading managed IT services teams. Notably, as CEO at ITBIZ and Group COO at Venturely, where he ensured quality IT service delivery to hundreds of clients.

IT Systems & Applications:

• cloud IT

• CRMs (customer relationship management systems)

• CMS (content management systems)

• data management

• cybersecurity

• websites

• intranets

• mobile apps

• SaaS

• marketplaces

• GIS

• APIs

• iPaaS

• etc

Data Management:

He brings a strategic and outcomes-focused approach to data management, shaped by leadership roles across government, not-for-profit, and digital sectors. He has demonstrated a strong ability to align data governance, analytics, and digital tools with organisational priorities to improve decision-making, service delivery, and accountability.

Key strengths include:

• Strategic Data Leadership: Led enterprise-wide initiatives to enhance data quality, integrity, and governance, including the design and implementation of data strategies aligned with organisational goals (e.g., at Launch Housing and the Department of Education).

• Digital Transformation: Spearheaded the development and implementation of digital systems (such as case management platforms) that centralised data, streamlined workflows, and enabled real-time reporting, particularly in human services and legal contexts.

• Cross-Functional Integration: Effectively integrated data systems across departments and stakeholders, enabling better performance monitoring, service outcomes tracking, and risk management.

• Evidence-Based Decision Making: Championed the use of data and analytics to inform strategy, policy, and operational improvements, ensuring teams and executives could act on timely, accurate information.

• Ethical and Human-Centred Data Use: Advocated for responsible data practices, ensuring client privacy, community trust, and transparency, particularly in sensitive environments such as housing, family services, and education.