Human Resources Management

Sean Wilson has a strong background in human resources management.

His qualifications include an Advanced Diploma in Management (Human Resources) and a Diploma in Legal Services. As well as many short courses and mentoring from HR professionals and employment law experts.

His experience includes leading strategic and operational delivery of people-related functions for organisations, to foster high-performing, engaged and inclusive workforces through effective workforce planning, leadership development, employee relations, and organisational culture initiatives.

He has a proven record in driving continuous improvement, embedding best-practice people management strategies, and ensuring compliance with Australian employment laws, such as the Fair Work Act and National Employment Standards, to minimise risks such as costly penalties and employee claims.

HR Leadership & Strategic Management

As CEO and HR Director at BetterHR for over seven years, he successfully managed the whole organisation, including a national team of HR and employment law advisors and consultants, supporting thousands of users. Often leading from the front to inspire and motivate the team, demonstrate commitment, and foster a culture of shared responsibility. He actively participated in providing HR advice and support to hundreds of business owners and managers across many industries and borders, showing others how things can be done, and being visible and approachable. This helped increase morale, enhance flexibility in responding to challenges, and achieved more holistic decision-making. He published an HR Blog with HR tips and updates on changes to employment laws. He presented HR Talks in person at events such as national conferences, and online in video webinars, for partners such as Telstra, Telstra Health, ADP Payroll, industry associations, franchise groups, etc.

As Chief Technology & Product Officer at BetterHR for over 10 years, he also led HR product development (award-winning HR software & advisory services/SaaS, creation and development of HR letter wizard, step-by-step HR process workflows, employee mobile apps, etc).

He's achieved numerous HR related awards and honours, such as Top 10 Human Resources Management Solutions Providers in APAC 2024, Best HR Software & Advisory Firm – Australia 2024, Best HR & Employment Law CEO Award 2022, and HRD 5-Star HR Software Award 2021.

As CEO for Kolling Foundation for 1.5 years, he successfully set up a new team as part of the launch of the new $100m Kolling Building for Medical Research in partnership with NSW Health and the University of Sydney. Kolling Foundation is the fundraising partner of the Northern Sydney Local Health District, including Royal North Shore Hospital, Ryde Hospital, Hornsby Ku-ring-gai Hospital, and the Kolling Institute. Supporting over 200 doctors and scientists involved in medical research.

As National General Manager Sales & Marketing at The Housing Industry Association for over 2.5 years, he successfully led the national restructure and commercial transformation of 23 offices covering all Australian states/territories (200+ staff, field sales and services, 20+ retail stores, Home Ideas Centres in Canberra and Newcastle, print and digital media and publications such as Housing magazine, events team, IT team providing tools such as Tradebuild website, etc), which transformed declining membership and revenue to achieve strong growth (eg. over 10,000 new members). He also launched a new national call centre based in Sydney, which improved member engagement and satisfaction levels year on year. He also led organisational culture initiatives, which delivered improved employee retention, satisfaction, and engagement.

As National Sales Director at Sensis for 4.5 years, he successfully led the national transformation of government sales for a $2b company. Including the setup of a new National Sales Team to service over 5,000 client accounts nationally, including all federal, foreign, and ACT government departments, agencies, and statutory authorities, as well as all embassies and consulates, and all parliamentarians (commonwealth and ACT).

As Senior Manager in Government, he also sat on numerous HR related boards and committees, such as:

• Consultative Committee, which introduced a new competency-based pay system for all employees in NSW.

• Structural Reform Committees, which led government amalgamations and technology transformations across NSW.

He's also directed national HR functions, teams, and projects, and provided hands-on HR advice and support, in other executive management roles, and board and committee roles.

HR Compliance & Risk Management

As CEO & HR Director at BetterHR for over seven years, he led HR compliance and risk management for a national company that specialised in HR and employment law compliance and risk management. Supporting over 60,000 users and more than 300 partners across Australia. As well as intentional clients with workers in Australia.

He's presented over 100 HR Talks on topics to help business owners and managers achieve best-practice HR management and compliance with Australian employment laws, such as the Fair Work Act and National Employment Standards, to maximise performance, whilst minimising risks such as costly penalties and employee claims. Events such as Telstra business forums, national conferences for industry associations & franchise groups, sponsored events for ADP Payroll, Xero, MYOB, Australian Business Forum, etc, at locations such as the International Convention Centre in Sydney, etc.

Under his tenure, BetterHR achieved a 100% compliance rating with zero insurance claims, including during Covid when faced with significant challenges and uncertain conditions for a prolonged period.