BetterHR: 70+ Technology Projects

During his time at BetterHR, Sean successfully created and executed over 70 technology projects, including:

1. Complete redesign and rebuild of BetterHR SaaS Platform to improve stability, speed, and structure for scalability/growth. 

2. Integrated white labelling for partners (Telstra, ADP, Xero, IPA, etc).

3. Over 100 new features (eg. Integrated white-labelling, Compliance Register, Activity Tracker, Company Records, 10 new Personnel File tabs, more HR processes, more document templates, Dashboard HR news, etc).

4. Brand refresh (Parent and child logos, website, etc)

5. Added 2 new subscription levels (HR Lite & HR Platinum) + Optional ‘At Cost’ Services (Phase 1 – HR Shop).

6. New Compliance Register.

7.  New Value Tracker – showing value users get from their subscription

8. New Company Files – for improved records management.

9. New Documents Library – for letters, forms, policies, etc.

10. Updated Personnel Files – with over 10 new tabs.

11. Updated HR Records Management.

12. Updated Law Guides.

13. Updated Contract Wizard.

14. Updated Notes.

15. Updated Alerts.

16. Updated Users Management.

17. Rebrand: Changed ‘ER Expertise’ to ‘HR Advice Online/HR Advice Hotline’.

18. Launched new advice forms: Modern Award Coverage, Pay Rate Enquiries, etc (HR Essential & HR Professional).

19. Launched new service for key advisors (HR Advice Online for Clients).

20. Started automating customer care (NetSuite Case Management, Renewal Reminder Notices, etc).

21. New HR Advice Online Service for Key Advisors.

22. Case Automation (Customer Care, HR Advice, HR Consulting & Sales).

23. New Safety Section.

24. Step by step safety processes (5).

25. New safety registers (4).

26. Safety Document Templates.

27. MAJOR CONTENT REBUILD.

28. Complete rewrite of processes. Move from simple linear processes to dynamic flowcharts.

29. Further automation of advice services to improve efficiency & reduce costs.

30. Added over 30 new step by step HR Process Flowcharts with links to relevant HR tools and advice.

31. New Dynamic HR Process Flowcharts.

32. New Risk Meter (Live reading on dashboard).

33. New Risk Meter – Compliance Register.

34. New Risk Meter – Personnel Files.

35. New Menus - for improved navigation.

36. Launched ‘HR On-Demand: Pay-As-You-Go Service’ (Phase 2 of HR Shop).

37. Improved value of HR Platinum subscription by adding ‘Outsourced HR Services’.

38. HR Registers.

39. Timesheets Register.

40. New ‘Employee HR Portal’ added.

41. Self-service features for employees.

42. Employee Portal Access Management.

43. Complete redesign and rebuild to improve user experience across new devices (eg. laptop, mobile, tablet).

44. New Personnel Files.

45. New Personnel Files – Personal Details.

46. New Personnel Files – HR Best Practice & Compliance.

47. New Personnel Files – Job Details.

48. New Personnel Files – Payroll > Pay Rates.

49. New Personnel Files – Records > Files Uploaded.

50. New Personnel Files – Right to Work Checks.

51. New Personnel Files – Performance Management.

52. New Personnel Files – Activity History.

53. New Dashboard (Employee HR Portal).

54. New Dashboard (HR Advice Online).

55. Moved to new servers to improve speed, systems/data integrity and achieve cost efficiencies.

56. New Import / Export Data Wizard .

57. New People Files Register LONG (Export > update > import).

58. Improved HR Registers (Timesheets, Leave, Police Checks).

59. New dynamic Letters Wizard.

60. Improved HR Registers (Right to Work, Performance, etc).

61. New Roster Register (Interactive calendar view of timesheets and leave).

62. Admin upgrade to improve controls and meet new payroll compliance law changes.

63. New payroll features (Updated personnel files, etc).

64. New payroll registers.

65. New pay-runs for wages, salaries, allowances.

66. New admin controls: Payroll Access.

67. New mobile app for employees – Apple.

68. New mobile app for employees – Android.

69. New Tasks Management.

70. New Covid (now Disasters Toolkit) section.

71. Rebranded to BetterHR.

72. New employee vaccination tracker.

73. Security Improvements – Updated all code.

74. Added 2-factor authentication.

75. New Job Vacancies Register.

76. New Jobs Display (like Seek).

77. Job Application Form.

78. Job Applications Register.